B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

2% -- quality assurance score increase for MaxorPlus member advocates (Jan 2024 - Apr 2024)

Name: Quality Assurance Score Increase Statistics
Creator: Lighthouse Intelligence
Published: 2026-08-08

Jan 2024 - Apr 2024 · Observe.AI

MaxorPlus member advocates achieved a 2% increase in quality assurance (QA) scores between January and April 2024.

Occurred while transitioning to a radically different scorecard

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Attribution: Observe.AI View source

Lighthouse Research Team

Last verified: 2026-08-08 · How we verify data →

Source verified Evidence graded

Value

Unit

Percentage

Data Vintage

Jan 2024 - Apr 2024

Entity

MaxorPlus member advocates

Geography

Global

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Observe.AI Primary Tier C

https://observe.ai/customers/maxorplus-elevates-cx-with-agent-coaching-powered-by-screen-recording ↗

Confidence: 46/100 Vintage: Jan 2024 - Apr 2024 Channel: Common Crawl

Source Article

Maxor+

Original Research

Observe.AI · Original study ↗

Methodology

During transition to a new scorecard

Segmentation

IndustryFinTech RegionGlobal RoleAll marketers

Cite this stat

Plain Text

MaxorPlus member advocates: 2% quality assurance score increase. Source: Observe.AI (Jan 2024 - Apr 2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/maxorplus-qa-score-increase

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<blockquote cite="https://lighthousedata.io/data/maxorplus-qa-score-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>2%</strong> -- quality assurance score increase for MaxorPlus member advocates<br><small>Source: Observe.AI (Jan 2024 - Apr 2024) · <a href="https://lighthousedata.io/data/maxorplus-qa-score-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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