B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
$5
$5 -- cost per transaction for short-term disability claims processing (2023)
According to EY's 2023 report, each manual transaction without self-service technology in claims processing costs approximately $4.78.
- without self-service technology
- cost is approximate
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
$5
Unit
Currency Usd
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
50
Citation Chain
90
Independence
30
Methodology
45
Freshness
77
Source
EY
Primary
Tier A
https://fintech.global/2024/10/01/how-ai-is-streamlining-short-term-disability-management-and-reduci… ↗
Source Article
How AI is streamlining short-term disability management and reducing costs
The short-term disability (STD) claims process presents significant challenges for both carriers and benefits administrators. These inefficiencies primarily stem from reliance on outdated, manual processes like live calls, physical forms, and antiquated methods for capturing necessary documentation.…
Original Research
EY
· Original study ↗
Methodology
EY’s 2023 report
Methodology documented
Segmentation
Channelcommon_crawl
Cite this stat
Plain Text
short-term disability claims processing: $5 cost per transaction. Source: EY (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/manual-transaction-cost-2023
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<blockquote cite="https://lighthousedata.io/data/manual-transaction-cost-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>$5</strong> -- cost per transaction for short-term disability claims processing<br><small>Source: EY (2023) · <a href="https://lighthousedata.io/data/manual-transaction-cost-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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