B Evidence Grade B Graded under review Safe to Cite Current

3.4%

3.4% -- brand mention rate for LiveChat (2026)

Name: Brand Mention Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-30

2026 · AmICited

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Attribution: AmICited View source

Lighthouse Research Team

Last verified: 2026-09-30 · How we verify data →

Source verified Evidence graded

Value

3.4%

Unit

Percentage

Data Vintage

2026

Entity

LiveChat

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

AmICited Primary Tier A

https://www.amicited.com/da/data-reports/ ↗

Confidence: 57/100 Vintage: 2026 Channel: Common Crawl

Source Article

Datarapporter

Original Research

AmICited · Original study ↗

Methodology

AmICited's 4 monitored live chat/helpdesk platforms

Methodology documented

Segmentation

Industrymarketing

Cite this stat

Plain Text

LiveChat: 3.4% brand mention rate. Source: AmICited (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/livechat-most-mentioned-helpdesk

HTML Embed

<blockquote cite="https://lighthousedata.io/data/livechat-most-mentioned-helpdesk" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>3.4%</strong> -- brand mention rate for LiveChat<br><small>Source: AmICited (2026) · <a href="https://lighthousedata.io/data/livechat-most-mentioned-helpdesk" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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