B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

25%

25% -- missed call callback rate for US law firms (2024)

2024  · n=500  · Clio

In Clio's 2024 secret shopper study of 500 law firms, 25% of law firms that missed calls called back.

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Attribution: Clio View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2024
Entity
US law firms
Sample Size
500
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Clio Primary Tier B
https://www.answeringlegal.com/blog/four-takeaways-from-2024-legal-trends-report ↗
Confidence: 53/100 Vintage: 2024 Channel: Common Crawl
Source Article
Four Takeaways From 2024’s Legal Trends Report
Original Research
Clio · Original study ↗

Clio 'secret shopper' study repeat of 2019 study

Methodology documented
Industrymarketing
Plain Text
US law firms: 25% missed call callback rate. Source: Clio (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/law-firms-callback-rate-2024
HTML Embed
<blockquote cite="https://lighthousedata.io/data/law-firms-callback-rate-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- missed call callback rate for US law firms<br><small>Source: Clio (2024) · <a href="https://lighthousedata.io/data/law-firms-callback-rate-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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