B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
5%
5% -- chatbot adoption rate for Large French companies (2023)
Only 5% of large French companies use chatbots according to an Eptica study.
- Study year, methodology, and sample size are not specified in the text.
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Lighthouse Research Team
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Evidence graded
Value
5%
Unit
Percentage
Data Vintage
2023
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source
Eptica
Primary
Tier C
https://community.goodays.co/en/blog/the-limitations-of-chatbots-in-customer-relationships ↗
Source Article
The limitations of chatbots in customer relationships
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Original Research
Eptica
· Original study ↗
Methodology
Cited in the article as coming from an Eptica study; the article does not state the study year, sample size, or definition of 'large companies'. Statistic refers to chatbot usage for customer relationships/service.
Methodology documented
Segmentation
Industrymarketing
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Plain Text
Large French companies: 5% chatbot adoption rate. Source: Eptica (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/large-french-companies-chatbot-adoption-rate
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<blockquote cite="https://lighthousedata.io/data/large-french-companies-chatbot-adoption-rate" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>5%</strong> -- chatbot adoption rate for Large French companies<br><small>Source: Eptica (2023) · <a href="https://lighthousedata.io/data/large-french-companies-chatbot-adoption-rate" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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