B
Evidence Grade B
Safe to Cite
Current
4
4 -- city nps benchmark range for Italian cities — gap between highest (Verona) and lowest city NPS benchmark (2026-08)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
4
Unit
Score
Data Vintage
2026-08
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
npsBench
Primary
Tier B
https://npsbench.com/nps-index-report/italy ↗
Source Article
NPS Benchmark in Italy: Industries and Cities | npsBench
Leading city
Verona currently has the highest benchmark among 12 cities in Italy with available data.
The current NPS benchmark for Italy is 33.0 for Jul 2026. This page compares 12 cities, 20 industries and 11 months of available history.
12
cities covered
20
industries compared
11
months analyzed
…
Original Research
npsBench
· Original study ↗
Methodology
Range across 12 cities with available data; page characterizes the spread as relatively narrow/concentrated.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Italian cities — gap between highest (Verona) and lowest city NPS benchmark: 4 city nps benchmark range. Source: npsBench (2026-08). Via Lighthouse Intelligence -- https://lighthousedata.io/data/italy-city-nps-gap-highest-lowest
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<blockquote cite="https://lighthousedata.io/data/italy-city-nps-gap-highest-lowest" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>4</strong> -- city nps benchmark range for Italian cities — gap between highest (Verona) and lowest city NPS benchmark<br><small>Source: npsBench (2026-08) · <a href="https://lighthousedata.io/data/italy-city-nps-gap-highest-lowest" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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