B Evidence Grade B Safe to Cite Dated

59 -- net promoter score for ISS UK (2018)

Name: Net Promoter Score Statistics
Creator: Lighthouse Intelligence
Published: 2026-06-24

2018 · CustomerGauge

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Attribution: CustomerGauge View source

Lighthouse Research Team

Last verified: 2026-08-18 · How we verify data →

Source verified Evidence graded

Value

Unit

Score

Data Vintage

2018

Entity

ISS UK

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

73/100 confidence

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Sources (6)

CustomerGauge Primary Tier A

https://customergauge.com/benchmarks/companies/iss-net-promoter-score ↗

Confidence: 91/100 Vintage: 2018 Channel: Common Crawl

Source Article

Creating a 5-Star Customer Experience with HubSpot

Challenges Lacking an All-in-One Platform to Automate Processes, Cut Down on Admin Work, and Provide Better Customer Support Marketing Hub Helps Accommodation.co.uk attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale. Sales Hub Serv…

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Pendo https://www.pendo.io/pendo-blog/3-takeaways-first-pendomonium/

2026-07-16

Institute of Customer Service https://www.instituteofcustomerservice.com/cs-agenda/

2026-08-18

Armatis https://www.armatis.com/en/2025/09/26/nps-ces-csat-which-customer-experience-met…

2026-07-17

customergauge.com https://customergauge.com/benchmarks/companies/iss-net-promoter-score

2026-07-07

Quiq https://quiq.com/blog/csat-score-vs-nps-raise/

2026-06-29

Original Research

CustomerGauge · Original study ↗

Segmentation

Channelcommon_crawl

Cite this stat

Plain Text

ISS UK: 59 net promoter score. Source: CustomerGauge (2018). Via Lighthouse Intelligence -- https://lighthousedata.io/data/iss-net-promoter-score-2018

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<blockquote cite="https://lighthousedata.io/data/iss-net-promoter-score-2018" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>59</strong> -- net promoter score for ISS UK<br><small>Source: CustomerGauge (2018) · <a href="https://lighthousedata.io/data/iss-net-promoter-score-2018" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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