B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

42%

42% -- businesses expanding personalized customer experience via iot for businesses using IoT services (2026)

Name: Businesses Expanding Personalized Customer Experience Via Iot Statistics
Creator: Lighthouse Intelligence
Published: 2026-10-04

2026 · bigohtech.com

42% of survey respondents have been able to expand their capabilities in terms of offering personalized customer experience using IoT services.

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Attribution: bigohtech.com View source

Lighthouse Research Team

Last verified: 2026-10-04 · How we verify data →

Source verified Evidence graded

Value

42%

Unit

Percentage

Data Vintage

2026

Entity

businesses using IoT services

Geography

Global

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

bigohtech.com Primary Tier C

https://bigohtech.com/blog/iot-in-business ↗

Confidence: 48/100 Vintage: 2026 Channel: Common Crawl

Source Article

IoT in Business

Original Research

bigohtech.com · Original study ↗

Methodology

Unnamed survey cited by BigOhTech

Methodology documented

Segmentation

IndustryAll Company SizeAll sizes RegionGlobal RoleAll marketers Channelcontent

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Plain Text

businesses using IoT services: 42% businesses expanding personalized customer experience via iot. Source: bigohtech.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/iot-personalized-cx-42

HTML Embed

<blockquote cite="https://lighthousedata.io/data/iot-personalized-cx-42" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>42%</strong> -- businesses expanding personalized customer experience via iot for businesses using IoT services<br><small>Source: bigohtech.com (2026) · <a href="https://lighthousedata.io/data/iot-personalized-cx-42" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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