B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
19
19 -- net promoter score for Internet Service Providers industry (Canada) (2026-08)
The NPS benchmark for the Internet Service Providers industry in Canada was 19.4 in August 2026.
- sample sizes not disclosed
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
19
Unit
Score
Data Vintage
2026-08
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Sources (5)
npsBench
Primary
Tier B
https://npsbench.com/nps-index-report/canada ↗
Source Article
NPS Benchmark in Canada: Industries and Cities | npsBench
Leading city
Toronto currently has the highest benchmark among 13 cities in Canada with available data.
The current NPS benchmark for Canada is 29.1 for Jul 2026. This page compares 13 cities, 20 industries and 31 months of available history.
13
cities covered
20
industries compared
31
months analyz…
Also cited by
2026-09-21
procedesoftware.com
https://www.procedesoftware.com/procede-software-celebrating-20-years-of-service…
2026-09-19
2026-10-01
2026-09-20
Original Research
npsBench
· Original study ↗
Methodology
npsBench industry-level NPS benchmark; sample sizes not disclosed.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Internet Service Providers industry (Canada): 19 net promoter score. Source: npsBench (2026-08). Via Lighthouse Intelligence -- https://lighthousedata.io/data/internet-service-providers-nps-canada-2026
HTML Embed
<blockquote cite="https://lighthousedata.io/data/internet-service-providers-nps-canada-2026" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>19</strong> -- net promoter score for Internet Service Providers industry (Canada)<br><small>Source: npsBench (2026-08) · <a href="https://lighthousedata.io/data/internet-service-providers-nps-canada-2026" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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