B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
93%
93% -- retailer competitive tactic adoption rate for Independent and symbol convenience retailers (2023)
93% of independent and symbol retailers surveyed were trying to offer superior customer service to fight for their share of local trade.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
93%
Unit
Percentage
Data Vintage
2023
Entity
Sample Size
150
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
TWC in collaboration with The Federation of Wholesale Distributors (FWD)
Primary
Tier B
https://www.asiantrader.biz/loyalty-card-schemes-making-it-difficult-for-c-stores-to-compete-on-pric… ↗
Source Article
'Loyalty card schemes making it difficult for c
Original Research
TWC in collaboration with The Federation of Wholesale Distributors (FWD)
· Original study ↗
Methodology
Phone interviews with 150 independent and symbol retailers (TWC/FWD research)
Methodology documented
Trend Over Time
| Period | Value | Change |
|---|---|---|
| 2023 (current) | 93% | |
| 2023 (current) | 89% | -4.3% |
| 2023 (current) | 65% | -27.0% |
Segmentation
Industrymarketing
Cite this stat
Plain Text
Independent and symbol convenience retailers: 93% retailer competitive tactic adoption rate. Source: TWC in collaboration with The Federation of Wholesale Distributors (FWD) (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/indie-retailers-superior-customer-service
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<blockquote cite="https://lighthousedata.io/data/indie-retailers-superior-customer-service" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>93%</strong> -- retailer competitive tactic adoption rate for Independent and symbol convenience retailers<br><small>Source: TWC in collaboration with The Federation of Wholesale Distributors (FWD) (2023) · <a href="https://lighthousedata.io/data/indie-retailers-superior-customer-service" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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