B
Evidence Grade B
Graded
under review
Safe to Cite
Current
37%
37% -- bank switching rate after bad experience for Indian banking customers (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
37%
Unit
Percentage
Data Vintage
2026
Entity
Sample Size
5,000
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Avaya / YouGov
Primary
Tier A
http://www.bisinfotech.com/article/india-consumers-frenzy-mobile-banking-surpasses-uk-australia-uae/ ↗
Source Article
India Consumers Frenzy in Mobile Banking Surpasses UK, Australia and UAE
Original Research
Avaya / YouGov
· Original study ↗
Methodology
YouGov survey commissioned by Avaya across four countries
Methodology documented
Segmentation
Industryfinance
Cite this stat
Plain Text
Indian banking customers: 37% bank switching rate after bad experience. Source: Avaya / YouGov (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/india-switch-banks-bad-experience
HTML Embed
<blockquote cite="https://lighthousedata.io/data/india-switch-banks-bad-experience" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>37%</strong> -- bank switching rate after bad experience for Indian banking customers<br><small>Source: Avaya / YouGov (2026) · <a href="https://lighthousedata.io/data/india-switch-banks-bad-experience" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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