B Evidence Grade B Graded under review Safe to Cite Current

25%

25% -- profit increase rate for businesses with increased customer retention (2026)

Name: Profit Increase Rate Statistics
Creator: Lighthouse Intelligence
Published: 2026-07-17

2026 · Bain & Company

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Attribution: Bain & Company View source

Lighthouse Research Team

Last verified: 2026-07-17 · How we verify data →

Source verified Evidence graded

Value

25%

Unit

Percentage

Data Vintage

2026

Entity

businesses with increased customer retention

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

63/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

Bain & Company Primary Tier A

https://www.maxio.com/blog/3-ways-to-reduce-customer-churn ↗

Confidence: 54/100 Vintage: 2026 Channel: Cc Extraction

Source Article

3 Ways to Reduce Customer Churn

One of the most prominent hurdles SaaS companies face is how to track and reduce customer turnover, or churn. If you’re not careful, your business could find itself stuck on the dreaded “customer acquisition treadmill” and bleeding cash. While churn can be measured monthly or annually, no matter how…

Original Research

Bain & Company · Original study ↗

Methodology

According to Bain & Company

Methodology documented

Segmentation

Channelcommon_crawl

Cite this stat

Plain Text

businesses with increased customer retention: 25% profit increase rate. Source: Bain & Company (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/increase-in-profits-with-customer-retention

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<blockquote cite="https://lighthousedata.io/data/increase-in-profits-with-customer-retention" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- profit increase rate for businesses with increased customer retention<br><small>Source: Bain & Company (2026) · <a href="https://lighthousedata.io/data/increase-in-profits-with-customer-retention" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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