B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

76%

76% -- consumer trust loss inconsistent contact info for consumers (2026)

2026  · Neustar Localeze

76% of consumers lose trust in a business when they find inconsistent contact information online.

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Attribution: Neustar Localeze View source
Lighthouse Research Team
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Source verified Evidence graded
Value
76%
Unit
Percentage
Data Vintage
2026
Entity
consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Neustar Localeze Primary Tier B
https://klientauthority.com/5-local-seo-mistakes-that-are-quietly-killing-your-small-business/ ↗
Confidence: 53/100 Vintage: 2026 Channel: Deep Crawl
Source Article
5 Local SEO Mistakes That Are Quietly Killing Your Small Business - Klient Authority
Have you ever wondered why your business doesn't show up when people search for your services online? Or why your phone isn't ringing even though you know people need what you offer? In most cases, the problem isn't competition or bad luck. It's a handful of simple local SEO mistakes that quietly pu…
Original Research
Neustar Localeze · Original study ↗

Cited from Neustar Localeze research

Methodology documented
Industrymarketing
Plain Text
consumers: 76% consumer trust loss inconsistent contact info. Source: Neustar Localeze (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/inconsistent-nap-trust-loss
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<blockquote cite="https://lighthousedata.io/data/inconsistent-nap-trust-loss" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>76%</strong> -- consumer trust loss inconsistent contact info for consumers<br><small>Source: Neustar Localeze (2026) · <a href="https://lighthousedata.io/data/inconsistent-nap-trust-loss" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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