B
Evidence Grade B
Safe to Cite
Aging
75%
75% -- customer retention rate for HubSpot Service Hub (2024)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2024
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
95
Citation Chain
90
Independence
30
Methodology
45
Freshness
95
Source
HubSpot
Primary
Tier B
https://www.hubspot.com/comparisons/zendesk-vs-hubspot ↗
Source Article
Zendesk vs HubSpot
Original Research
HubSpot
· Original study ↗
Methodology
HubSpot State of Service Report 2024
Segmentation
Industrymarketing
Cite this stat
Plain Text
HubSpot Service Hub: 75% customer retention rate. Source: HubSpot (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/hubspot-customer-retention
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<blockquote cite="https://lighthousedata.io/data/hubspot-customer-retention" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- customer retention rate for HubSpot Service Hub<br><small>Source: HubSpot (2024) · <a href="https://lighthousedata.io/data/hubspot-customer-retention" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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