B
Evidence Grade B
Safe to Cite
Current
6
6 -- customer satisfaction rating for HubSpot CRM (2026)
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
6
Unit
Rank
Data Vintage
2026
Entity
Sample Size
1,700
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
95
Citation Chain
90
Independence
30
Methodology
45
Freshness
95
Source
G2 Crowd
Primary
Tier B
https://www.g2crowd.com/massachusetts-gridscape ↗
Source Article
HubSpot Named Leader in Customer Satisfaction among Business Software Products in Massachusetts
G2 Crowd, a leading platform for business software reviews, today announced HubSpot has received the highest customer satisfaction ratings in its Massachusetts Gridscape, a visualization of 35 Massachusetts-based business software companies drawing from user satisfaction and market presence.
HubSpot…
Original Research
G2 Crowd
· Original study ↗
Methodology
Based on over 1,700 reviews written by business professionals
Segmentation
Industrymarketing
Cite this stat
Plain Text
HubSpot CRM: 6 customer satisfaction rating. Source: G2 Crowd (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/hubspot-crm-g2-crowd-customer-satisfaction
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<blockquote cite="https://lighthousedata.io/data/hubspot-crm-g2-crowd-customer-satisfaction" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>6</strong> -- customer satisfaction rating for HubSpot CRM<br><small>Source: G2 Crowd (2026) · <a href="https://lighthousedata.io/data/hubspot-crm-g2-crowd-customer-satisfaction" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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