B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
75%
75% -- good csat score range for Call centers (2026)
CSAT scores considered 'good' typically range from 75% to 85%.
- Can vary greatly depending on context and industry
- Few industries consistently meet these targets
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Analytics-365
Primary
Tier C
https://www.analytics-365.com/blog/csat-for-call-centers-guide/ ↗
Source Article
CSAT For Call Centers Guide
Original Research
Analytics-365
· Original study ↗
Methodology
Range 75%-85%; midpoint extracted. Industry benchmark range, varies by industry.
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Call centers: 75% good csat score range. Source: Analytics-365 (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/good-csat-score-range-call-centers
HTML Embed
<blockquote cite="https://lighthousedata.io/data/good-csat-score-range-call-centers" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- good csat score range for Call centers<br><small>Source: Analytics-365 (2026) · <a href="https://lighthousedata.io/data/good-csat-score-range-call-centers" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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