B Evidence Grade B Graded under review Safe to Cite Current

56%

56% -- consumer preference for personalised advice for German retail bank customers (2026)

2026  · n=1,000  · msg

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Attribution: msg View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
56%
Unit
Percentage
Data Vintage
2026
Entity
German retail bank customers
Sample Size
1,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
msg Primary Tier B
https://banking.vision/en/personalisation-banking ↗
Confidence: 53/100 Vintage: 2026 Channel: Common Crawl
Source Article
More relevance, more connection: Why personalisation in banking is no longer a nice-to-have
Original Research
msg · Original study ↗

msg Customer Experience (CX) Score study surveying over 1,000 bank customers in Germany

Methodology documented
Industryfinance
Plain Text
German retail bank customers: 56% consumer preference for personalised advice. Source: msg (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/german-bank-customers-personalised-advice-56pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/german-bank-customers-personalised-advice-56pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>56%</strong> -- consumer preference for personalised advice for German retail bank customers<br><small>Source: msg (2026) · <a href="https://lighthousedata.io/data/german-bank-customers-personalised-advice-56pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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