31%
31% -- ai tool roi difficulty challenge rate for Chief Sales Officers (CSOs) surveyed by Gartner (2025)
31% of Chief Sales Officers surveyed by Gartner identified difficulty in demonstrating the ROI of AI-driven tools as a challenge for achieving their 2026 sales goals.
- Survey covers AI-driven tools in general, not limited to AI agents or Agentforce
- Difficulty cited specifically in the context of achieving 2026 sales goals
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Gartner survey of 227 Chief Sales Officers conducted August-September 2025 and published May 19, 2026; respondents cited difficulty demonstrating ROI of AI-driven tools as a challenge for achieving 2026 sales goals; survey covers AI-driven tools in general, not limited to AI agents or Agentforce
<blockquote cite="https://lighthousedata.io/data/gartner-csos-ai-tool-roi-difficulty-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>31%</strong> -- ai tool roi difficulty challenge rate for Chief Sales Officers (CSOs) surveyed by Gartner<br><small>Source: Gartner (2025) · <a href="https://lighthousedata.io/data/gartner-csos-ai-tool-roi-difficulty-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.