B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

20%

20% -- share of fraudulent disputes attributed to friendly fraud for merchants (2024)

2024  · Cybersource and Merchant Risk Council

Merchants attributed 20% of fraudulent disputes to friendly fraud in 2024.

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Attribution: Cybersource and Merchant Risk Council View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
20%
Unit
Percentage
Data Vintage
2024
Entity
merchants
Geography
Global
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Cybersource and Merchant Risk Council Primary Tier B
https://www.bitpace.com/blog/guide-merchant-chargeback-risk-and-rolling-reserves-explained/ ↗
Confidence: 53/100 Vintage: 2024 Channel: Common Crawl
Source Article
Guide: Merchant Chargeback Risk and Rolling Reserves Explained
Original Research
Cybersource and Merchant Risk Council · Original study ↗

2024 Global eCommerce Payments and Fraud Report from Cybersource and the Merchant Risk Council

Methodology documented
IndustryeCommerce RegionGlobal Channelcontent
Plain Text
merchants: 20% share of fraudulent disputes attributed to friendly fraud. Source: Cybersource and Merchant Risk Council (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/friendly-fraud-share-2024
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<blockquote cite="https://lighthousedata.io/data/friendly-fraud-share-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>20%</strong> -- share of fraudulent disputes attributed to friendly fraud for merchants<br><small>Source: Cybersource and Merchant Risk Council (2024) · <a href="https://lighthousedata.io/data/friendly-fraud-share-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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