B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
43%
43% -- five year patient retention rate for new patients at healthcare organizations (2025)
The average five-year retention rate for new patients across hundreds of healthcare organizations is 43%.
- Derived from analysis of data from hundreds of healthcare organizations with varying patient populations and service line profiles
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
43%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
WebMD Ignite
Primary
Tier A
http://dev-hgwf-webmd-new-brand.pantheonsite.io/blog/engage-inactive-patients ↗
Source Article
How to Engage Inactive Patients
How to Engage Inactive Patients
Categories: health systems, healthcare organizations
Tags: Build loyalty
Editor's Note: This blog was published prior to the transition to WebMD Ignite.
Most healthcare organizations have a number of inactive patients — those who haven’t come in for more than two year…
Original Research
WebMD Ignite
· Original study ↗
Methodology
Derived from analysis of data from hundreds of healthcare organizations with varying patient populations and service line profiles (WebMD Ignite data)
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
new patients at healthcare organizations: 43% five year patient retention rate. Source: WebMD Ignite (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/five-year-patient-retention-rate-43
HTML Embed
<blockquote cite="https://lighthousedata.io/data/five-year-patient-retention-rate-43" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>43%</strong> -- five year patient retention rate for new patients at healthcare organizations<br><small>Source: WebMD Ignite (2025) · <a href="https://lighthousedata.io/data/five-year-patient-retention-rate-43" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.