B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Aging
78%
78% -- customer surprise rate hidden charges for UK finance leaders (software customers) (2024)
78% of UK finance leaders reported being surprised by hidden charges from their software providers.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
78%
Unit
Percentage
Data Vintage
2024
Entity
Sample Size
125
Geography
UK
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
AccountsIQ
Primary
Tier B
https://networkingplus.co.uk/survey-reveals-hidden-costs-prompt-leaders-to-reevaluate-software-provi… ↗
Source Article
Survey Reveals Hidden Costs Prompt Leaders To Reevaluate Software Providers - Networking+
An investigation by AccountsIQ has uncovered troubling trends in the financial software market, revealing that a substantial majority of finance leaders are encountering unexpected costs and price increases from their software providers.
The survey, which gathered insights from 125 Chief Financial O…
Original Research
AccountsIQ
· Original study ↗
Methodology
Survey of 125 CFOs and senior finance professionals in the UK conducted by AccountsIQ
Methodology documented
Segmentation
IndustryFinTech
RegionUK
Cite this stat
Plain Text
UK finance leaders (software customers): 78% customer surprise rate hidden charges. Source: AccountsIQ (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/finance-leaders-surprised-hidden-software-charges
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<blockquote cite="https://lighthousedata.io/data/finance-leaders-surprised-hidden-software-charges" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>78%</strong> -- customer surprise rate hidden charges for UK finance leaders (software customers)<br><small>Source: AccountsIQ (2024) · <a href="https://lighthousedata.io/data/finance-leaders-surprised-hidden-software-charges" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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