B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
57%
57% -- share of active users ignoring high revenue features for SaaS products (2026)
57% of active SaaS users never touch features that generate 70% of expansion revenue.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
57%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
altersquare.io
Primary
Tier C
https://altersquare.io/blog/hidden-ux-debt-long-running-saas-products ↗
Source Article
The Hidden UX Debt in Long
Original Research
altersquare.io
· Original study ↗
Methodology
Cited statistic on feature blindness in SaaS products
Methodology documented
Segmentation
Industrysaas
Cite this stat
Plain Text
SaaS products: 57% share of active users ignoring high revenue features. Source: altersquare.io (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/feature-blindness-expansion-revenue
HTML Embed
<blockquote cite="https://lighthousedata.io/data/feature-blindness-expansion-revenue" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>57%</strong> -- share of active users ignoring high revenue features for SaaS products<br><small>Source: altersquare.io (2026) · <a href="https://lighthousedata.io/data/feature-blindness-expansion-revenue" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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