B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
33%
33% -- higher chance of rating upgrade from 24h negative review response for Reviewers (2026)
Responding to 1- or 2-star reviews within 24 hours results in a 33% higher chance of the reviewer upgrading their rating by up to 3 stars.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
33%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
ReviewTrackers
Primary
Tier C
https://alhena.ai/blog/auto-reply-feefo-reviews-alhena-ai/ ↗
Source Article
Can You Auto
Original Research
ReviewTrackers
· Original study ↗
Methodology
ReviewTrackers research, cited by Alhena AI
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Reviewers: 33% higher chance of rating upgrade from 24h negative review response. Source: ReviewTrackers (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/fast-negative-review-response-rating-upgrade
HTML Embed
<blockquote cite="https://lighthousedata.io/data/fast-negative-review-response-rating-upgrade" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>33%</strong> -- higher chance of rating upgrade from 24h negative review response for Reviewers<br><small>Source: ReviewTrackers (2026) · <a href="https://lighthousedata.io/data/fast-negative-review-response-rating-upgrade" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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