B
Evidence Grade B
Safe to Cite
Dated
68
68 -- facebook customer satisfaction index for facebook (2016)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
68
Unit
Index
Data Vintage
2016
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
90
Citation Chain
90
Independence
30
Methodology
45
Freshness
95
Source
Statista
Primary
Tier A
https://www.statista.com/statistics/236726/us-customer-satisfaction-index-of-social-media-sites/ ↗
Source Article
Social media sites: U.S. customer satisfaction index score 2016
Original Research
Statista
· Original study ↗
Methodology
American Customer Satisfaction Index (ACSI)
Methodology documented
Segmentation
Industrycontent_marketing,media_entertainment
RegionUS
RoleAll marketers
Channelsocial
Cite this stat
Plain Text
facebook: 68 facebook customer satisfaction index. Source: Statista (2016). Via Lighthouse Intelligence -- https://lighthousedata.io/data/facebook-customer-satisfaction-index-2016
HTML Embed
<blockquote cite="https://lighthousedata.io/data/facebook-customer-satisfaction-index-2016" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>68</strong> -- facebook customer satisfaction index for facebook<br><small>Source: Statista (2016) · <a href="https://lighthousedata.io/data/facebook-customer-satisfaction-index-2016" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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