B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
88%
88% -- efficiency increase from mutual empathy for leaders and employees (2023)
According to the 2023 Ernst & Young Empathy in Business Survey, 88% of respondents report that mutual empathy between leaders and employees leads to increased efficiency.
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Lighthouse Research Team
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Evidence graded
Value
88%
Unit
Percentage
Data Vintage
2023
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Ernst & Young
Primary
Tier B
https://birkman.com/resources/articles/elevating-talent-with-soft-skills ↗
Source Article
Sharpen the skills AI can’t replace. | Birkman
The age of the machine is here.
From automation and speech recognition to natural language processing, artificial intelligence is transforming the way you do business. It’s changing what you’re doing and how you’re doing it, carrying out many of our repetitive and data-intensive tasks more efficient…
Original Research
Ernst & Young
· Original study ↗
Methodology
Ernst & Young Empathy in Business Survey 2023
Methodology documented
Segmentation
IndustryAll
RegionGlobal
RoleAll marketers
Cite this stat
Plain Text
leaders and employees: 88% efficiency increase from mutual empathy. Source: Ernst & Young (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/ey-empathy-efficiency-88
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<blockquote cite="https://lighthousedata.io/data/ey-empathy-efficiency-88" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>88%</strong> -- efficiency increase from mutual empathy for leaders and employees<br><small>Source: Ernst & Young (2023) · <a href="https://lighthousedata.io/data/ey-empathy-efficiency-88" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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