B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

61%

61% -- expected returns volume increase rate for shippers (2023)

2023  · NTT DATA and Penske

61% of polled shippers expect to see increased volumes of returns over the next three years.

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Attribution: NTT DATA and Penske View source
Lighthouse Research Team
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Source verified Evidence graded
Value
61%
Unit
Percentage
Data Vintage
2023
Entity
shippers
Geography
North America
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
NTT DATA and Penske Primary Tier B
https://masonhub.co/study-shows-brands-placing-emphasis-on-tech-returns-hiring/ ↗
Confidence: 53/100 Vintage: 2023 Channel: Deep Crawl
Source Article
2023 3PL Study Shows Brands Emphasizing Tech, Returns, Hiring - masonhub
Press Apr 24, 2023 NTT DATA and Penske’s annual Third-Party Logistics study, now in its 27th year, revealed that among the shippers polled – consumer packaged goods, retailers and consumer brands being the largest cluster represented – more brands emphasizing tech and returns when it comes to their …
Original Research
NTT DATA and Penske · Original study ↗

NTT DATA and Penske 27th Annual Third-Party Logistics Study survey

Methodology documented
IndustryLogistics RegionNorth America RoleAll marketers
Plain Text
shippers: 61% expected returns volume increase rate. Source: NTT DATA and Penske (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/expected-returns-volume-increase-3-years
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<blockquote cite="https://lighthousedata.io/data/expected-returns-volume-increase-3-years" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>61%</strong> -- expected returns volume increase rate for shippers<br><small>Source: NTT DATA and Penske (2023) · <a href="https://lighthousedata.io/data/expected-returns-volume-increase-3-years" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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