B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
25%
25% -- share of inbound call volume for home service businesses (2025)
Evening and weekend calls represent 25 to 40 percent of inbound call volume for home service businesses.
- Reported as a range of 25 to 40 percent
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
25%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
CallRail and Invoca
Primary
Tier C
https://perceptionist.com/call-center-services/maid-service-answering-service/ ↗
Source Article
Maid Service Answering Service
The Cleaning Company Answering Service That Books the Job Before They Hang Up
Your crew is on a job. Your phone rings. A live Perceptionist agent answers in your business name, qualifies the caller, books the cleaning while they are still on the phone, and puts the job on your schedule.
Captured by …
Original Research
CallRail and Invoca
· Original study ↗
Methodology
Industry call data from CallRail and Invoca; range 25-40%, midpoint reported
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
home service businesses: 25% share of inbound call volume. Source: CallRail and Invoca (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/evening-weekend-call-volume-home-services
HTML Embed
<blockquote cite="https://lighthousedata.io/data/evening-weekend-call-volume-home-services" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>25%</strong> -- share of inbound call volume for home service businesses<br><small>Source: CallRail and Invoca (2025) · <a href="https://lighthousedata.io/data/evening-weekend-call-volume-home-services" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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