B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Dated
45%
45% -- consumer satisfaction rate for EU consumers using courts for complaints (2016-02)
Only 45% of consumers are satisfied by the way a court handled their complaint.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
45%
Unit
Percentage
Data Vintage
2016-02
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
European Commission
Primary
Tier A
https://www.dimt.it/news/91solving-disputes-online-new-european-platform-for-consumers-and-traders/ ↗
Source Article
Solving disputes online: new european platform for consumers and traders - Diritto Mercato Tecnologia
Si terrà dal 7 al 9 aprile 2027, presso la University of Strathclyde di…
Solving disputes online: new european platform for consumers and traders
The European Commission launched a new platform to help consumers and traders solve online disputes over a purchase made online. The Online Dispute Resolu…
Original Research
European Commission
· Original study ↗
Methodology
European Commission comparison of court vs ADR satisfaction
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
EU consumers using courts for complaints: 45% consumer satisfaction rate. Source: European Commission (2016-02). Via Lighthouse Intelligence -- https://lighthousedata.io/data/eu-consumer-court-satisfaction-2016
HTML Embed
<blockquote cite="https://lighthousedata.io/data/eu-consumer-court-satisfaction-2016" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>45%</strong> -- consumer satisfaction rate for EU consumers using courts for complaints<br><small>Source: European Commission (2016-02) · <a href="https://lighthousedata.io/data/eu-consumer-court-satisfaction-2016" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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