B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
37%
37% -- customer satisfaction score increase for businesses using email support outsourcing services (2026)
Businesses working with HiredSupport see a 37% increase in customer satisfaction scores (CSAT).
- Marketing claim by HiredSupport without detailed methodology or external study citation
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
37%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Score breakdown
Extraction
50
Source Trust
50
Citation Chain
90
Independence
30
Methodology
30
Freshness
95
Sources (5)
HiredSupport
Primary
Tier C
https://www.hiredsupport.com/email-support-and-agent-outsourcing ↗
Source Article
Email Support Outsourcing Services
Also cited by
houstonpublicmedia.org
https://www.houstonpublicmedia.org/
2026-08-15
cxtoday.com
https://www.cxtoday.com/
2026-08-15
customerexperiencedive.com
https://www.customerexperiencedive.com/
2026-08-15
hardwareretailing.com
https://hardwareretailing.com/
2026-08-15
Original Research
HiredSupport
· Original study ↗
Segmentation
Industrymarketing
Cite this stat
Plain Text
businesses using email support outsourcing services: 37% customer satisfaction score increase. Source: HiredSupport (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/email-support-csat-increase
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<blockquote cite="https://lighthousedata.io/data/email-support-csat-increase" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>37%</strong> -- customer satisfaction score increase for businesses using email support outsourcing services<br><small>Source: HiredSupport (2026) · <a href="https://lighthousedata.io/data/email-support-csat-increase" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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