B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Current

31.8%

31.8% -- share of unconnected calls hanging up on hold for Dealership inbound calls (2026)

Name: Share Of Unconnected Calls Hanging Up On Hold Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-25

2026 · useflai.com

31.8% of unconnected calls at automotive dealerships are attributable to callers hanging up while on hold.

Industry research cited by vendor

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Attribution: useflai.com View source

Lighthouse Research Team

Last verified: 2026-09-25 · How we verify data →

Source verified Evidence graded

Value

31.8%

Unit

Percentage

Data Vintage

2026

Entity

Dealership inbound calls

Geography

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

useflai.com Primary Tier C

https://www.useflai.com/blog/dealership-recall-campaigns-best-practices-ai ↗

Confidence: 48/100 Vintage: 2026 Channel: Deep Crawl

Source Article

Dealership Recall Campaigns: AI Best Practices (2026)

Dealership Recall Campaigns: AI Best Practices (2026) Most dealership recall campaigns fail because of friction, not logistics. Learn how to run campaigns that actually bring customers in. Recall campaigns sit in a strange spot for dealerships. The customer has to get the repair done (it’s a safety …

Original Research

useflai.com · Original study ↗

Methodology

Industry research cited by vendor

Methodology documented

Segmentation

IndustryRetail RegionUS Channelcontent

Cite this stat

Plain Text

Dealership inbound calls: 31.8% share of unconnected calls hanging up on hold. Source: useflai.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/dealership-hangups-on-hold

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<blockquote cite="https://lighthousedata.io/data/dealership-hangups-on-hold" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>31.8%</strong> -- share of unconnected calls hanging up on hold for Dealership inbound calls<br><small>Source: useflai.com (2026) · <a href="https://lighthousedata.io/data/dealership-hangups-on-hold" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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