B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
37%
37% -- share prioritizing customer experience for best-run discrete manufacturing companies (2025)
Almost 37% of best-run discrete manufacturing companies state that improving customer experience is a top priority in the next 12 months.
- The source text specifies 'Almost 37%'
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Lighthouse Research Team
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Source verified
Evidence graded
Value
37%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
OptiProERP (citing unnamed research)
Primary
Tier C
https://optiproerpstg.wpenginepowered.com/blog/manufacturing-exception-management/ ↗
Source Article
Exception Management for Manufacturers with Cloud ERP Software
Cloud ERP creates value by saving time and resources with exception management. Management principles often focus on optimizing a system. Exception management is focused on preventing problems before they occur.
What is Exception Management?
Let’s start with a definition of exception management. It …
Original Research
OptiProERP (citing unnamed research)
· Original study ↗
Methodology
Vendor blog citing unnamed research
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
best-run discrete manufacturing companies: 37% share prioritizing customer experience. Source: OptiProERP (citing unnamed research) (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cx-top-priority-discrete-manufacturers
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<blockquote cite="https://lighthousedata.io/data/cx-top-priority-discrete-manufacturers" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>37%</strong> -- share prioritizing customer experience for best-run discrete manufacturing companies<br><small>Source: OptiProERP (citing unnamed research) (2025) · <a href="https://lighthousedata.io/data/cx-top-priority-discrete-manufacturers" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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