B
Evidence Grade B
Graded
under review
Safe to Cite
Current
84%
84% -- share of companies seeing revenue uplift from cx improvement for Companies improving consumer experience (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
84%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Dimension Data
Primary
Tier C
https://www.amplifiloyalty.com/blog/the-loyalty-effect-elevating-retention-for-financial-institution… ↗
Source Article
The Loyalty Effect: Elevating Retention for Financial Institutions
Original Research
Dimension Data
· Original study ↗
Methodology
Dimension Data data via Semrush, cited by ampliFI
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
Companies improving consumer experience: 84% share of companies seeing revenue uplift from cx improvement. Source: Dimension Data (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/cx-improvement-revenue-uplift
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<blockquote cite="https://lighthousedata.io/data/cx-improvement-revenue-uplift" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>84%</strong> -- share of companies seeing revenue uplift from cx improvement for Companies improving consumer experience<br><small>Source: Dimension Data (2026) · <a href="https://lighthousedata.io/data/cx-improvement-revenue-uplift" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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