B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
57%
57% -- customers not recommending business without website for US consumers (2026)
A study by Clutch found that 57% of customers will not recommend a business if it doesn't have a website.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
57%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
Source
Clutch
Primary
Tier C
https://www.servgrow.com/pro-websites/tree-trimming ↗
Source Article
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Original Research
Clutch
· Original study ↗
Methodology
Study attributed to Clutch
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
US consumers: 57% customers not recommending business without website. Source: Clutch (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-wont-recommend-no-website-57
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<blockquote cite="https://lighthousedata.io/data/customers-wont-recommend-no-website-57" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>57%</strong> -- customers not recommending business without website for US consumers<br><small>Source: Clutch (2026) · <a href="https://lighthousedata.io/data/customers-wont-recommend-no-website-57" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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