B
Evidence Grade B
Graded
under review
Safe to Cite
Recent
28%
28% -- customers willing to switch bank due to slow service for banking customers (2025)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
28%
Unit
Percentage
Data Vintage
2025
Entity
Geography
EMEA
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
PwC
Primary
Tier C
https://matricia.ro/news/ce-nu-stii-despre-cum-gestioneaza-angajatii-documentele-in-banking ↗
Source Article
Ce nu stii despre cum gestioneaza angajatii documentele in Banking
Impactul Gestionării Manuale a Documentelor asupra Eficienței
Într-o lume în care timpul este o resursă prețioasă, eficiența proceselor este esențială pentru succesul oricărei organizații. În sectorul financiar, gestionarea manuală a documentelor poate duce la pierderi semnificative de timp și, impl…
Original Research
PwC
· Original study ↗
Methodology
Cited as a PwC study; secondary reporting via matricia.ro
Methodology documented
Segmentation
IndustryFinTech
RegionEMEA
Cite this stat
Plain Text
banking customers: 28% customers willing to switch bank due to slow service. Source: PwC (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-switch-banks-slow-service
HTML Embed
<blockquote cite="https://lighthousedata.io/data/customers-switch-banks-slow-service" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>28%</strong> -- customers willing to switch bank due to slow service for banking customers<br><small>Source: PwC (2025) · <a href="https://lighthousedata.io/data/customers-switch-banks-slow-service" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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