B Evidence Grade B Graded under review Safe to Cite Current

33%

33% -- customers frustrated when unable to contact representative for customers (2026)

2026  · HubSpot

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Attribution: HubSpot View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
33%
Unit
Percentage
Data Vintage
2026
Entity
customers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
HubSpot Primary Tier C
https://www.asteriskservice.com/blog/advantage-of-ivr-solution-for-insurance-companies/ ↗
Confidence: 48/100 Vintage: 2026 Channel: Common Crawl
Source Article
Top 10 Advantages of IVR Solutions for Insurance Companies
Original Research
HubSpot · Original study ↗

Cited HubSpot study

Methodology documented
Industrymarketing
Plain Text
customers: 33% customers frustrated when unable to contact representative. Source: HubSpot (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-frustrated-no-representative-33
HTML Embed
<blockquote cite="https://lighthousedata.io/data/customers-frustrated-no-representative-33" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>33%</strong> -- customers frustrated when unable to contact representative for customers<br><small>Source: HubSpot (2026) · <a href="https://lighthousedata.io/data/customers-frustrated-no-representative-33" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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