B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
66%
66% -- percentage of customers expecting providers to understand needs for customers (2026)
66% of customers expect service providers to understand their needs and expectations.
Attribution:
View source
Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
66%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
magnolia-cms.com
Primary
Tier C
https://www.magnolia-cms.com/blog/what-does-composable-experience-mean-for-your-digital-transformati… ↗
Source Article
- Mar 9, 2026
- --
What does composable experience mean for your digital transformation?
Experience Magnolia in action
Experience Magnolia's key features firsthand in an interactive product tour.
Take a tour nowKey insights
To answer to the modern customer expectations of immediate and personalized …
Original Research
magnolia-cms.com
· Original study ↗
Methodology
Study cited without named publisher
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
customers: 66% percentage of customers expecting providers to understand needs. Source: magnolia-cms.com (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-expect-needs-understood-66pct
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<blockquote cite="https://lighthousedata.io/data/customers-expect-needs-understood-66pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>66%</strong> -- percentage of customers expecting providers to understand needs for customers<br><small>Source: magnolia-cms.com (2026) · <a href="https://lighthousedata.io/data/customers-expect-needs-understood-66pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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