B
Evidence Grade B
Graded
under review
Safe to Cite
Dated
8%
8% -- customers agreeing businesses provide superior service for customers (2014)
Lighthouse Research Team
Last verified:
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Evidence graded
Value
8%
Unit
Percentage
Data Vintage
2014
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Source Article
20 Customer Service Tips You Need to Know
Customer service tips are a dime a dozen on the web, but how many of them actually provide real value?
Sure, “be polite” is good advice when dealing with customers, but it’s also obvious and lacks the data and case studies to provide further insights.
That’s why today we’re going to take you to the …
Methodology
Companion figure to the 80% business self-assessment stat.
Methodology documented
Segmentation
IndustryB2C
Company Sizesmb
RegionGlobal
RoleAll marketers
Channelcontent
Cite this stat
Plain Text
customers: 8% customers agreeing businesses provide superior service. Source: (2014). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customers-agree-superior-service
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<blockquote cite="https://lighthousedata.io/data/customers-agree-superior-service" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>8%</strong> -- customers agreeing businesses provide superior service for customers<br><small>Source: (2014) · <a href="https://lighthousedata.io/data/customers-agree-superior-service" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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