B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
35%
35% -- share of organizations citing customer experience as primary digital transformation objective for organizations (2025)
35% of organizations cite enhancing customer experience as a primary objective of their digital transformation strategy according to a TEKsystems report.
Attribution:
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Lighthouse Research Team
Last verified:
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Source verified
Evidence graded
Value
35%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
TEKsystems
Primary
Tier C
https://www.akraya.com/blog/how-digital-transformation-managed-services-accelerate-business ↗
Source Article
How Digital Transformation Managed Services Accelerate Business
Original Research
TEKsystems
· Original study ↗
Methodology
Cited TEKsystems report, methodology not stated
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
organizations: 35% share of organizations citing customer experience as primary digital transformation objective. Source: TEKsystems (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-experience-digital-transformation-goal-2025
HTML Embed
<blockquote cite="https://lighthousedata.io/data/customer-experience-digital-transformation-goal-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>35%</strong> -- share of organizations citing customer experience as primary digital transformation objective for organizations<br><small>Source: TEKsystems (2025) · <a href="https://lighthousedata.io/data/customer-experience-digital-transformation-goal-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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