B
Evidence Grade B
Graded
under review
Safe to Cite
Current
80%
80% -- share of organisations competing on customer experience for organisations (2026)
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
80%
Unit
Percentage
Data Vintage
2026
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
bestreception.co.uk
Primary
Tier C
https://www.bestreception.co.uk/what-benefits-can-a-telephone-answering-service-bring-to-your-busine… ↗
Source Article
The business benefits of a telephone answering service
Original Research
bestreception.co.uk
· Original study ↗
Methodology
Unattributed research cited in vendor blog post
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
organisations: 80% share of organisations competing on customer experience. Source: bestreception.co.uk (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/customer-experience-competition-80pct
HTML Embed
<blockquote cite="https://lighthousedata.io/data/customer-experience-competition-80pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>80%</strong> -- share of organisations competing on customer experience for organisations<br><small>Source: bestreception.co.uk (2026) · <a href="https://lighthousedata.io/data/customer-experience-competition-80pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.