B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

75%

75% -- crm essential for closing deals rate for organisations using CRM software (2025)

2025  · HubSpot

75% of organisations found their CRM to be essential for closing more deals.

  • Secondary citation of a HubSpot study
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Attribution: HubSpot View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
75%
Unit
Percentage
Data Vintage
2025
Entity
organisations using CRM software
Geography
EMEA
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
HubSpot Primary Tier C
https://popcorncrm.co.uk/what-are-the-benefits-of-using-crm-software-for-small-business/ ↗
Confidence: 30/100 Vintage: 2025 Channel: Deep Crawl
Source Article
What Are the Benefits of Using CRM Software for Small Business?
In This Article – Benefits of CRM Software for Small Business: Introduction – Benefits of CRM Software for Small Business: Centralisation – Benefits of CRM Software for Small Business: Customer Communications – Benefits of CRM Software for Small Business: Test and Measuring – Benefits of CRM Softwar…
Original Research
HubSpot · Original study ↗

Cited as a HubSpot study; secondary citation via Popcorn CRM blog

Methodology documented
IndustrySMB Company SizeSMB RegionEMEA
Plain Text
organisations using CRM software: 75% crm essential for closing deals rate. Source: HubSpot (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/crm-essential-closing-deals-75pct
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<blockquote cite="https://lighthousedata.io/data/crm-essential-closing-deals-75pct" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>75%</strong> -- crm essential for closing deals rate for organisations using CRM software<br><small>Source: HubSpot (2025) · <a href="https://lighthousedata.io/data/crm-essential-closing-deals-75pct" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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