B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

69%

69% -- share of consumers using business with positive written reviews for US consumers (2025)

2025  · BrightLocal

69% of consumers report that they would use a business if its written reviews describe positive experiences.

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Attribution: BrightLocal View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
69%
Unit
Percentage
Data Vintage
2025
Entity
US consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
60
Independence
30
Methodology
45
Freshness
95
BrightLocal Primary Tier C
https://redbanyan.com/blog/how-to-boost-your-online-presence-and-establish-a-strong-digital-identity… ↗
Confidence: 55/100 Vintage: 2025 Channel: Deep Crawl
Source Article
How to Boost Your Online Presence and Establish a Strong Digital Identity | Red Banyan®
In today’s digital age, having a robust online presence is essential for business owners and individuals alike. It not only enhances visibility and brand awareness but can also help you or your business reach a broader audience. In this article, we’ll answer the most commonly asked questions and pro…
Original Research
BrightLocal · Original study ↗

BrightLocal Local Consumer Review Survey (latest edition cited)

Methodology documented
Industrymarketing
Plain Text
US consumers: 69% share of consumers using business with positive written reviews. Source: BrightLocal (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-use-business-with-positive-written-reviews
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<blockquote cite="https://lighthousedata.io/data/consumers-use-business-with-positive-written-reviews" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>69%</strong> -- share of consumers using business with positive written reviews for US consumers<br><small>Source: BrightLocal (2025) · <a href="https://lighthousedata.io/data/consumers-use-business-with-positive-written-reviews" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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