B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

51%

51% -- consumer discomfort sharing personal financial data with ai agents for Consumers (2025)

2025  · Twilio

51% of consumers are uncomfortable sharing personal or financial information with AI agents according to Twilio.

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Attribution: Twilio View source
Lighthouse Research Team
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Source verified Evidence graded
Value
51%
Unit
Percentage
Data Vintage
2025
Entity
Consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Twilio Primary Tier C
https://www.aitude.com/how-ai-security-testing-protects-customer-conversations-and-sensitive-data/ ↗
Confidence: 48/100 Vintage: 2025 Channel: Deep Crawl
Source Article
How AI Security Testing Protects Customer Conversations And Sensitive Data - Aitude
Here’s something most businesses quietly underestimate: customers tell your AI systems a lot. Medical concerns. Bank details. Personal frustrations they wouldn’t share with a colleague. That’s not a minor operational footnote it’s a profound responsibility. And according to Twilio, 51% of consumers …
Original Research
Twilio · Original study ↗

Survey data cited from Twilio

Methodology documented
Industrymarketing
Plain Text
Consumers: 51% consumer discomfort sharing personal financial data with ai agents. Source: Twilio (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-uncomfortable-sharing-data-ai-agents
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<blockquote cite="https://lighthousedata.io/data/consumers-uncomfortable-sharing-data-ai-agents" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>51%</strong> -- consumer discomfort sharing personal financial data with ai agents for Consumers<br><small>Source: Twilio (2025) · <a href="https://lighthousedata.io/data/consumers-uncomfortable-sharing-data-ai-agents" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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