B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Current
33%
33% -- consumer sentiment share for consumers texting with businesses (2026)
33% of consumers surveyed on why they text with a business feel the ease of interaction was the top benefit.
Attribution:
View source
Lighthouse Research Team
Last verified:
·
How we verify data →
Source verified
Evidence graded
Value
33%
Unit
Percentage
Data Vintage
2026
Entity
Geography
US
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Leadferno
Primary
Tier B
https://leadferno.com/blog/get-more-reviews-with-texting ↗
Source Article
Get More Reviews With Texting - Leadferno
Every type of business these days is looking to get more reviews on the sites that matter to them. Having a great review rating and dozens to hundreds of great reviews helps you stand out in the Google search results and when prospects are comparing you to your competitors.
While there are many fact…
Original Research
Leadferno
· Original study ↗
Methodology
Leadferno's own survey on why consumers text with a business
Methodology documented
Segmentation
IndustryRetail
RegionUS
RoleAll marketers
Channelmulti-channel
Cite this stat
Plain Text
consumers texting with businesses: 33% consumer sentiment share. Source: Leadferno (2026). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-text-ease-of-interaction-benefit
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-text-ease-of-interaction-benefit" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>33%</strong> -- consumer sentiment share for consumers texting with businesses<br><small>Source: Leadferno (2026) · <a href="https://lighthousedata.io/data/consumers-text-ease-of-interaction-benefit" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
Share
Related Statistics
Use this data in your work
Copy the citation, embed the widget, or explore thousands more verified marketing statistics -- all free.