B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Recent

33.7%

33.7% -- share of consumers citing ease of interaction for US consumers (business texting survey respondents) (2025)

2025  · n=2,000  · Leadferno

33.7% of 2,000 survey respondents selected ease of interaction as the reason why they want to text a business.

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Attribution: Leadferno View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
33.7%
Unit
Percentage
Data Vintage
2025
Entity
US consumers (business texting survey respondents)
Sample Size
2,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Leadferno Primary Tier A
https://leadferno.com/blog/survey-why-do-consumers-want-to-text-a-business ↗
Confidence: 57/100 Vintage: 2025 Channel: Wayback
Source Article
1.0Leadfernohttps://leadferno.comAaron Weichehttps://leadferno.com/blog/author/aaronSURVEY: Why Do Consumers Want To Text A Business? - Leadfernorich600338<blockquote class="wp-embedded-content" data-secret="kZFh0GM7hp"><a href="https://leadferno.com/blog/survey-why-do-consumers-want-to-text-a-busin…
Original Research
Leadferno · Original study ↗

Leadferno consumer survey on why consumers want to text a business; 2,000 respondents

Methodology documented
Industrymarketing
Plain Text
US consumers (business texting survey respondents): 33.7% share of consumers citing ease of interaction. Source: Leadferno (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-text-business-ease-of-interaction-2025
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<blockquote cite="https://lighthousedata.io/data/consumers-text-business-ease-of-interaction-2025" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>33.7%</strong> -- share of consumers citing ease of interaction for US consumers (business texting survey respondents)<br><small>Source: Leadferno (2025) · <a href="https://lighthousedata.io/data/consumers-text-business-ease-of-interaction-2025" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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