B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

91%

91% -- consumer preference for personalized brands for consumers (2018)

2018  · Accenture

91% of consumers are more likely to shop with brands who recognize, remember, and provide relevant offers and recommendations.

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Attribution: Accenture View source
Lighthouse Research Team
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Source verified Evidence graded
Value
91%
Unit
Percentage
Data Vintage
2018
Entity
consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Accenture Primary Tier C
https://qorefx.com/evolution-of-crm-systems/ ↗
Confidence: 48/100 Vintage: 2018 Channel: Deep Crawl
Source Article
The Evolution of CRM Systems in 2019 | QoreFX Blog
The Evolution of CRM Systems in 2019 CRM Systems have become a household name in recent years. More and more companies started realising that automating their processes is the way to go and started investing in CRM solutions. But as the market gets more and more saturated with new software, CRM deve…
Original Research
Accenture · Original study ↗

Accenture research on Personalisation, as cited by QoreFX blog

Methodology documented
Period Value Change
2018 (current) 91%
2026 91% 0%
Industrymarketing
Plain Text
consumers: 91% consumer preference for personalized brands. Source: Accenture (2018). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-shop-brands-personalization-2018
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<blockquote cite="https://lighthousedata.io/data/consumers-shop-brands-personalization-2018" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>91%</strong> -- consumer preference for personalized brands for consumers<br><small>Source: Accenture (2018) · <a href="https://lighthousedata.io/data/consumers-shop-brands-personalization-2018" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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