B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
95%
95% -- share of consumers willing to publicly share bad experiences for consumers (2025)
95% of consumers are ready to publicly share bad experiences with a company.
- Original study not named
Lighthouse Research Team
Last verified:
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Evidence graded
Value
95%
Unit
Percentage
Data Vintage
2025
Entity
Geography
Global
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
Source Article
Negative Review Response Examples: Don't Let Bad Reviews Ruin Your Business
Regardless of how fantastic your product is or how impeccable your services are, you'll encounter customers that would be dismayed by your business. Worse, some would even go beyond complaining to you and would post bad reviews on your online review pages. Research suggests that 95% of consumers are…
Methodology
Cited as 'research suggests'; original study not named
Methodology documented
Segmentation
Industrymarketing
RegionGlobal
RoleAll marketers
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Plain Text
consumers: 95% share of consumers willing to publicly share bad experiences. Source: (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-share-bad-experiences-95
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<blockquote cite="https://lighthousedata.io/data/consumers-share-bad-experiences-95" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>95%</strong> -- share of consumers willing to publicly share bad experiences for consumers<br><small>Source: (2025) · <a href="https://lighthousedata.io/data/consumers-share-bad-experiences-95" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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