B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

15%

15% -- consumer sentiment positive brand silence for US consumers (2024)

2024  · Savanta

15% of consumers would feel positive about a brand staying silent during a social moment.

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Attribution: Savanta View source
Lighthouse Research Team
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Source verified Evidence graded
Value
15%
Unit
Percentage
Data Vintage
2024
Entity
US consumers
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Extraction
95
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Savanta Primary Tier A
https://savanta.com/knowledge-centre/view/navigating-the-echo-chamber-brands-bias-and-social-moments… ↗
Confidence: 32/100 Vintage: 2024 Channel: Deep Crawl
Source Article
Navigating the echo chamber: brands, bias, and social moments
Only 22% of consumers would view a brand negatively if it stayed silent during a social moment, while 15% would feel positive about it. In today’s socially conscious world, brands are often expected to take a stand on important social issues. But, Savanta’s recent study on Understanding bias, discri…
Original Research
Savanta · Original study ↗

Savanta study on bias, discrimination, and societal impact

Methodology documented
Industrymarketing
Plain Text
US consumers: 15% consumer sentiment positive brand silence. Source: Savanta (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-positive-view-brand-silence-social-moment
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<blockquote cite="https://lighthousedata.io/data/consumers-positive-view-brand-silence-social-moment" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>15%</strong> -- consumer sentiment positive brand silence for US consumers<br><small>Source: Savanta (2024) · <a href="https://lighthousedata.io/data/consumers-positive-view-brand-silence-social-moment" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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