B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Dated

4% -- share of consumers never leaving reviews for consumers (2023)

Name: Share Of Consumers Never Leaving Reviews Statistics
Creator: Lighthouse Intelligence
Published: 2026-09-25

2023 · BrightLocal

4% of consumers never leave reviews.

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Attribution: BrightLocal View source

Lighthouse Research Team

Last verified: 2026-09-25 · How we verify data →

Source verified Evidence graded

Value

Unit

Percentage

Data Vintage

2023

Entity

consumers

Geography

North America

Evidence Quality

Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

60/100 confidence

Single source - not yet corroborated

Score breakdown

Extraction

Source Trust

Citation Chain

Independence

Methodology

Freshness

Source

BrightLocal Primary Tier B

https://www.seobility.net/en/blog/local-seo-audit/ ↗

Confidence: 53/100 Vintage: 2023 Channel: Deep Crawl

Source Article

How to Run a Complete Local SEO Audit to Maintain and Improve your Local Search Presence

In this post How to Run a Complete Local SEO Audit - The Core Issue: Local visibility slips over time when technical errors, inconsistent NAP citations (Name, Address, Phone), unanswered reviews, or new competitor moves go unchecked. - The Solution: Run regular local SEO audits with automated tools …

Original Research

BrightLocal · Original study ↗

Methodology

BrightLocal 2023 Local Consumer Review Survey, cited by Seobility

Methodology documented

Segmentation

IndustryMedia RegionNorth America RoleAll marketers Channelmulti-channel

Cite this stat

Plain Text

consumers: 4% share of consumers never leaving reviews. Source: BrightLocal (2023). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-never-leave-reviews-2023

HTML Embed

<blockquote cite="https://lighthousedata.io/data/consumers-never-leave-reviews-2023" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>4%</strong> -- share of consumers never leaving reviews for consumers<br><small>Source: BrightLocal (2023) · <a href="https://lighthousedata.io/data/consumers-never-leave-reviews-2023" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>

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