B Evidence Grade B Graded accuracy verified by the review judge Safe to Cite Aging

61%

61% -- share of consumers who left a physical line before being served for US consumers (2024)

2024  · n=1,000  · Waitwhile

61% of U.S. consumers have left a physical line before reaching their turn.

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Attribution: Waitwhile View source
Lighthouse Research Team
Last verified:  ·  How we verify data →
Source verified Evidence graded
Value
61%
Unit
Percentage
Data Vintage
2024
Entity
US consumers
Sample Size
1,000
B
Strong, reliable evidence

Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.

61/100 confidence

Single source - not yet corroborated

Extraction
75
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Waitwhile Primary Tier B
https://www.vizitorapp.com/blog/customer-queue-management-system-your-buying-guide-2026/ ↗
Confidence: 53/100 Vintage: 2024 Channel: Deep Crawl
Source Article
Queue Management Systems: The Complete Guide
Waiting in Line, Solved: The Complete Guide to Queue Management Systems This guide rebuilds queue management systems into a real pillar resource, covering what a QMS is, the physical and digital types in use today, how one works step by step, a comparison table, and a framework for choosing and roll…
Original Research
Waitwhile · Original study ↗

Waitwhile consumer survey of 1,000 U.S. respondents

Methodology documented
Industrymarketing
Plain Text
US consumers: 61% share of consumers who left a physical line before being served. Source: Waitwhile (2024). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-left-physical-line-2024
HTML Embed
<blockquote cite="https://lighthousedata.io/data/consumers-left-physical-line-2024" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>61%</strong> -- share of consumers who left a physical line before being served for US consumers<br><small>Source: Waitwhile (2024) · <a href="https://lighthousedata.io/data/consumers-left-physical-line-2024" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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