B
Evidence Grade B
Graded
accuracy verified by the review judge
Safe to Cite
Recent
66%
66% -- share of consumers leaving when item out of stock for consumers shopping online or in physical stores (2025)
Nearly 66% of consumers will leave an online or physical store and shop elsewhere when a desired item is out of stock.
- The source states 'nearly 66%'.
Attribution:
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Lighthouse Research Team
Last verified:
·
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Source verified
Evidence graded
Value
66%
Unit
Percentage
Data Vintage
2025
Entity
Evidence Quality
B
Strong, reliable evidence
Sourced from a well-regarded research firm or industry leader with transparent methodology and a reasonably large sample.
Single source - not yet corroborated
Score breakdown
Extraction
50
Source Trust
60
Citation Chain
20
Independence
30
Methodology
45
Freshness
95
Source
AlixPartners
Primary
Tier C
https://www.nextuple.com/blog/how-real-time-inventory-visibility-improves-customer-experience ↗
Source Article
Real-Time Inventory Visibility Benefits: How It Boosts Customer Experience
When "In Stock" Becomes a Broken Promise
Available-to-promise (ATP) inventory visibility is transforming how retailers handle both stock and customer expectations.
I remember the last time I pre-ordered a pair of limited-edition sneakers. The website showed “available now,” so I checked out immediat…
Original Research
AlixPartners
· Original study ↗
Methodology
Survey by AlixPartners, as cited in blog
Methodology documented
Segmentation
Industrymarketing
Cite this stat
Plain Text
consumers shopping online or in physical stores: 66% share of consumers leaving when item out of stock. Source: AlixPartners (2025). Via Lighthouse Intelligence -- https://lighthousedata.io/data/consumers-leave-store-out-of-stock-66
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<blockquote cite="https://lighthousedata.io/data/consumers-leave-store-out-of-stock-66" style="border-left:3px solid #2563eb;padding:12px 16px;margin:16px 0;font-family:system-ui,sans-serif;background:#f0f4ff;"><strong>66%</strong> -- share of consumers leaving when item out of stock for consumers shopping online or in physical stores<br><small>Source: AlixPartners (2025) · <a href="https://lighthousedata.io/data/consumers-leave-store-out-of-stock-66" target="_blank" rel="noopener">Lighthouse Intelligence</a></small></blockquote>
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